New ChatGPT App Not Available For Enterprise Users Without Codex Permissions

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.

Resolved·Partial outage

All impacted services have now fully recovered.

Sat, Jul 18, 2026, 08:24 AM

(1 week ago)

Affected components

Jul 18, 2026, 07:43 AM

08:24 AM

Updates

Resolved

All impacted services have now fully recovered.

Sat, Jul 18, 2026, 08:24 AM

Identified

We have identified that this issue has recurred for some Enterprise users. We are working to resolve this.

Sat, Jul 18, 2026, 07:43 AM(40 minutes earlier)

Resolved

A fix has been released. Please update to the latest version of the ChatGPT app to receive the fix.

Sat, Jul 18, 2026, 05:45 AM(1 hour earlier)

Identified

Enterprise users who do not have Codex RBAC enabled may see a "codex_cli_workspace_disabled" error when trying to log into the new ChatGPT app post-install.

Please use our ChatGPT Classic while we work to implement a fix.

Fri, Jul 17, 2026, 03:32 PM(14 hours earlier)